Privacy Policy — Sport Floor
At Sport Floor, we respect your privacy and are committed to protecting your personal data in a secure and transparent way.
This Privacy Policy explains what data we collect, why we collect it, how we use it, and how you can exercise your rights.
It applies to all visitors and users of our website www.sportfloor-m.com, as well as customers, suppliers, and project partners worldwide.
1. Data Controller
The entity responsible for processing your data is:
Sport Floor
Email: China@sportfloor-m.com
Website: www.sportfloor-m.com
(If your inquiry concerns a specific branch or factory, we will direct you to the appropriate regional team.)
2. What Data We Collect and Why
We collect different types of data depending on the purpose:
A. Website Visitor Data
Identification data: Email address (for newsletter or form submission), company name, phone number.
Technical data: IP address, browser type, pages visited, session duration, and referral source.
Purpose: Communication, quotation preparation, website performance analysis, and user experience improvement.
B. Order / Project Data
Project details: Project size, required flooring type, location, and technical drawings.
Commercial information: Company name, shipping address, billing details, and contract terms.
Purpose: Contract execution, quotation preparation, shipping, and after-sales service.
C. Recruitment Data
CVs, contact information, qualifications — for recruitment and internal evaluation purposes.
D. Data with Explicit Consent
Photos, videos, client testimonials — only published after your express consent.
3. Legal Basis for Processing (GDPR Example)
Contract execution: When processing is necessary to fulfill a request or contract with Sport Floor.
Consent: When you agree (e.g., newsletter subscription or optional cookies).
Legitimate interest: For website improvement, fraud prevention, or existing client communications.
Legal obligation: To comply with regulatory or tax requirements.
4. Cookies & Tracking
We use cookies to enhance user experience and analyze site usage:
Essential cookies: Required for core functionality (cannot be disabled).
Performance cookies: (e.g., Google Analytics) to measure traffic and improve service.
Marketing cookies: Used for personalized ads; can be disabled via your browser or our cookie consent banner.
Upon first visit, a cookie banner allows you to accept or manage non-essential cookies.
5. Data Sharing & Third Parties
We may share data only with trusted partners to fulfill contractual obligations:
Shipping and logistics providers
Payment and invoicing services
Hosting and analytics providers (Google / AWS)
Third-party testing laboratories
Legal or accounting advisors when required
All partners sign Data Processing Agreements (DPA) ensuring adequate protection.
6. International Data Transfers
As we operate globally, your data may be transferred to countries such as China, the UAE, Egypt, or others.
We ensure appropriate safeguards through standard contractual clauses and technical security measures.
7. Data Retention
We keep your data only as long as necessary:
Client and contract data: Contract duration + 7 fiscal years.
Visitor analytics data: Up to 2 years.
Job applications: Up to 1 year unless longer retention is approved by you.
8. Your Rights
Under GDPR or applicable laws, you have the right to:
Access your data
Correct inaccuracies
Request deletion (“Right to be Forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise these rights, email China@sportfloor-m.com with the subject: Personal Data Request / Deletion / Transfer.
We will respond within a reasonable timeframe (usually 30 days).
9. Data Security
We apply strict security measures:
HTTPS encryption and secure database storage
Restricted access control
Backups and recovery systems
Regular security audits
No system is 100% secure, but we commit to notifying affected users and authorities in the event of a data breach.
10. Children’s Privacy
Our website and services are not intended for minors under legal age (13–16).
We do not knowingly collect data from children without parental consent.
If such data is identified, it will be deleted immediately.
11. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices. Please review each site’s privacy policy.
12. Policy Updates
We may update this policy periodically.
The “Effective Date” will be shown at the top, and major changes will be announced via the website or email.
13. Contact Us
For questions about your privacy or data: China@sportfloor-m.com Dubai@sportfloor-m.com Cairo@sportfloor-m.com
14. Legal Notice
This policy provides general privacy information and does not constitute legal advice.
For country-specific requirements, please consult a local legal advisor.